Staff Correspondent
BOONI: The district administration of Upper Chitral has taken notice of persistent public complaints over poor mobile network services and directed telecom operators to improve service quality.
Assistant Commissioner Sultan Nooruddin Ahmar summoned representatives of all relevant mobile network operators to his office for a meeting to discuss the issue.
During the meeting, the assistant commissioner expressed concern over daily complaints regarding inadequate services, particularly those concerning Telenor and other mobile networks.
He sought details from the representatives about the problems hindering service improvements and directed them to take effective measures to address the shortcomings.
Ahmar said that providing reliable and uninterrupted mobile network services was the responsibility of the relevant companies.
He warned that further complaints about network outages, weak signals or poor service could lead to legal action against those responsible, including tower owners. He added that authorities could also seal the relevant mobile towers if necessary.
It may be mentioned here that in remote areas of the district, Telenor is the only service provider but its service has been poor for years.
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