Staff satisfaction in AKHS Chitral, a reader’s view

The unrest among AKHSP staff in Chitral almost came to an end after one year period. Staff are now satisfied with new management structure in the region. Most of the staff who were ignored for long time were highly demotivated. Now their services have been recognized and valued. AKHSP has been working in chitral since 1960s and and has rendered valuable services in difficult time in remote areas. Staff associated with this organization have served community and organization in challenging situation. There was a time people used to enjoy working with AKHSP; however during last one decade the system was in a decline. Staff frustration was increasing with the passage of time due to favaritism at the time of promotion, salaray increase and selection for different capacity development opportunities. Staff were demotivated and that affected the quality services that was identity of this organization.
Now the situation is impriving within organization and high management is taking different steps to improve the working environment and motivation level of the staff.

Javed Khan
Booni.

2 Replies to “Staff satisfaction in AKHS Chitral, a reader’s view”

  1. I don’t understand the motives of Mr. Javed to bring this news to the media. Aga Khan Health Services has and has been rendering valuable services since decades. None of us can deny it tremendous services. It is a fact. Yes there are times in the lives of institutions where they face challenges as well including the issue of maintaining the motivation and job satisfaction of staff, which I guess is very important factor. AKDN has its own strategic plan to tackle with such issues. Obviously, none of the private organization can compete with government in salaries but in service and quality we all know the difference. If there is any new management or something, they have to prove their leadership and only a few lines of Mr. Javed just to show the higher management that people are happy is highly unethical. Mr. Javed must also explain and his allegations of nepotism in last decades. It has been a culture that people can easily pass on allegations against other.

  2. Mr Javed, would you please elaborate some of the steps taken which resulted in staff satisfaction. Is this your judgement or based on some facts and figures.

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